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New Crown

User Level:
Patient
Posted by: william1126  (8 years ago)
The permanent crown I received about 3 weeks ago needed to be filed down during the tap and grind process to the point where the metal is visible on the underside of the crown. Could the exposed metal contribute to my new sensitivity to cold beverages? I have never had this problem with any other crown procedures and I suspect the crown was not processed correctly. What should I do now? Am I within my patient rights to ask for a new crown to be made?
User Level:
Dentist
The exposed metal will not be the cause of any tooth sensitivity. It is much more likely that the tooth is sensitive because the crown is still a fraction too big, and you are probably clenching/grinding your teeth when deeply asleep, exerting excess pressure on this particular tooth.

With exposed metal and sensitivity, your dentist needs to remove the crown, reduce the tooth a little more to create more space, and then make a new crown for you. First of all, tell him very nicely that you don't like the exposed metal, that you understood the crown would be tooth coloured without any visible metal, and that in any case it is still too high and you are hitting it with the opposite tooth. Ask nicely if he would consider re-doing it to improve these aspects?
If you approach it carefully like this, he is more likely to agree with you.
If you don't have any luck with this method, send him a letter requesting that he re-do the crown, or refund your fees. If he agrees to refund your fees, then you can go to another dentist to get it done.

Richard from www.dental-health-advice.com
Posted 8 years ago
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