She was in surgery for 5 hours and had around 20 stitches. She went in today, 10 days after the surgery and the graft did not take. It was all white dead skin and they scraped it out.
They told her she would have to have another one. They said the doctor(who was not there) made a mistake by placing too much gum on the front tooth area. They also said he took way too much gum for the graft as well.
They have apologized and said they will not charge for the next graft. That did little help to comfort the 10 days of pain she was in and the fact that she had a surgery for no reason.
Is this normal? We had one doctor saying the other doctor messed up big time. The area looks worse than it did before. In fact she has less gum now than before the surgery. 20 stitches seems like alot.
I have tried everywhere online to find someone who had 20 stitches during a gum graft for one tooth to no avail.
She has had multiple visits over the last 6 months and they have been ok..but they messed up big time here.
I want to switch dentists but its alot of money.
I talk to them on monday and am looking for any advice, what questions should i ask? Is 20 normal? Do i have a right to be upset?
I almost want them to pay her for the pain and suffering she endured. But i realize there is risk with any surgery.
Any advice would be appreciated.