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Don't go to Dentavac in Costa Rica (Dr. Robert Hall)

User Level:
Patient
Posted by: California  (4 years ago)
I just read an interview with Dr. Hall of Dentavac in Costa Rica in a retirement blog and I just wanted to share with you what he said when asked what he said when a patient had a problem after she returned to the United States.

"I told the patient, “Get me a name of someone you like, I will call them, explain the situation and wire them the money. Cement her teeth. I would do it for your wife."

Funny, Dr. Hall didn't do that for me and my problems began right around the time of this interview. In fact, he did not even return my phone calls.

Dr. Hall is the Ambassador of Love when he is courting you, trying to convince you to come to Dentavac for treatment. And it worked.

My son and I went to Dentavac and, while we did save quite a bit of money, now we both have problems and it looks like we are going to have to pay thousands of dollars to have them repaired IF we can actually find a dentist here in California to do the work. Dr. Hall was right about one thing in this interview - U. S. dentists are quite reluctant to clean up Costa Rican dentist's shoddy work.

At first we were very pleased with the work and, in all fairness, I have to say that the entire staff at Dentavac is very, very nice and the dentists do seem competent - at least in terms of Costa Rican standards.

Within months of getting the work done, one of my implants broke in half and, even though Dr. Hall would not respond to me, one of the nicest dentists in the office, whose name escapes me, sent me an email and suggested I come back to Costa Rica and get it fixed. As much as I appreciated the offer, it wasn't realistic, so I declined. I kept trying to reach Dr. Hall, though, and I was very disappointed in his failure to call me back and in him in general.

Then my son's cap broke. Then my implant broke more.

We have both seen two dentists in California where we live and both of them said they had never seen dental work just fall apart like that. The products they used were inferior and the workmanship appears to have been as well.

Dr. Hall told me all of the same lies he told you in this interview. I almost laughed when I saw that he had said he would back up his work and actually wire money to the American dentist of his patient's choice to repair his clinic's shoddy work because that is simply not true and I know this to be a fact. It happened to me. You really have to hand it to Dr. Hall. He's a good liar if nothing else.

One thing I know for sure is that there are at least three Dentavac patients that I know of so far who have had dental work there, only to have it break upon their return to the United States: My son and I and the woman Dr. Hall mentioned.

Be advised that we did do our due diligence to the degree that we could and from there on in it boiled down to one thing: Trust. Now, Dr. Hall will tell you he is trustworthy. He'll even have other people tell you he is trustworthy. I'm here to tell you that he most certainly is not.

Nancy from California

On a side note to Dr. Hall if he reads this post: It's not too late to do the right thing. Just say the word and I will give you the name of a dentist I like and you can wire him or her the money to fix our teeth. If that happens - and I am not holding my breath - I'd be more than happy to inform the world that you have redeemed yourself.

User Level:
Dentist
There are some good and some bad dentists in Costa Rica. The average dentistry is quite a bit below American standards.

The truth is many patients of dental procedures have unpredictable post-op problems. It is not practical to fly offshore to remedy any and all problems that may result after treatment.
Posted 4 years ago
User Level:
Patient
Posted by: jeanlo  (3 years ago)
This is simply not true!
I went to a very expensive in Boca Raton Florida, for a new front bridge, It was awful!IT did not match my teeth and was too large! my mother and I both went to Dentavac, not only did we save thousands, but I received a beautiful bridge, ( they insisted on making me a new temporary so I would not have that ugly old one in for the few days it took to make my permanent one!) They use top quality products and had equipment the fancy dentist in Boca did not have,thus ensuring the best quality work available! my 74 year old mother was so impressed with her teeth she went home to Illinois and referred all of her friends!! They made sure, no matter how long it took ,that our teeth were perfect! No dental office is perfect, but dental work in the United States is outrageous! and takes months to complete, Costa Rican doctors complete a full year more of schooling then the U.S. ,and they are so caring!! I would never go back to the U.s. for medical or dental work after experiencing both here! Dr.Hall was a perfectionist, He makes sure your work was absolutely done without flaw!! the staff was fantastic, I highly recommend, Dentavac and thank Dr.Hall for fixing that eyesore of a bridge I was stuck with! and for saving me all that money I could not afford! and while I was here I saved hundreds on my prescriptions I had gone without due to the high cost in the U.S. IT would be crazy not to seek care here!!
User Level:
Dentist
This is simply not true!
I went to a very expensive in Boca Raton Florida, for a new front bridge, It was awful!IT did not match my teeth and was too large! my mother and I both went to Dentavac, not only did we save thousands, but I received a beautiful bridge, ( they insisted on making me a new temporary so I would not have that ugly old one in for the few days it took to make my permanent one!) They use top quality products and had equipment the fancy dentist in Boca did not have,thus ensuring the best quality work available! my 74 year old mother was so impressed with her teeth she went home to Illinois and referred all of her friends!! They made sure, no matter how long it took ,that our teeth were perfect! No dental office is perfect, but dental work in the United States is outrageous! and takes months to complete, Costa Rican doctors complete a full year more of schooling then the U.S. ,and they are so caring!! I would never go back to the U.s. for medical or dental work after experiencing both here! Dr.Hall was a perfectionist, He makes sure your work was absolutely done without flaw!! the staff was fantastic, I highly recommend, Dentavac and thank Dr.Hall for fixing that eyesore of a bridge I was stuck with! and for saving me all that money I could not afford! and while I was here I saved hundreds on my prescriptions I had gone without due to the high cost in the U.S. IT would be crazy not to seek care here!!


It would be interesting to see if this was posted by one of Dr. Hall's employees or relatives.

It is baloney that Costa Rican dentists complete one more year of schooling than American dentists. I don't know where you got that false information.

Out of all my patients who have got dental work done overseas, only one has not gotten into a mess and had to have stuff redone at additional expense. As I said, EVERY dentist has post-op problems to deal with. It is not practical to fly back to another country to deal with post-op problems.
Posted 3 years ago
User Level:
Patient
Posted by: jeanlo  (3 years ago)
A moderator? certainly not! biased yes! I am a Hospice nurse from the Midwest. My mother needed very expensive work done that she could not afford. My work I had done in Florida was awful! Mother and I started researching, I had recalled hearing something about Costa Rica dental care on the radio when I was visiting a friend in California. I am so so glad I did. Mother and I had a wonderful 12 days in Costa Rica. It was so safe and beautiful!Our hotel was fantastic,the people there were friendly and helpful. Dr.Hall suggested many fun activities we could do in between appointment's. I do not know anyone who likes going to the dentist but, Our experience was fantastic. My mother suffers from Hypoglycemia, She had a long day in the chair and started to have a blood sugar drop. One of the doctors actually ran out and got her a sandwich! I would recommend a book called Patients Beyond Boarders, by Josef Woodman.( hope I won't get accused of working for him too!) The U.S. healthcare system is broken,HORRIBLY! There are alternatives for those who are informed and educate themselves. The U.S.is obviously not the only place that provides quality health care.I do not think THAT can be disputed. I notified the clinic of these postings and hope they will respond. Many patients I met at the clinic were from the U.S. Many were there as repeat customers or bringing their children after their own experience. I would think a Moderator would listen to both sides, Get the facts,And Not post his own personal opinions.It is obviously not in an American dentists best financial interests to recommend foreign treatment.
User Level:
Dentist
A moderator? certainly not! biased yes! I am a Hospice nurse from the Midwest. My mother needed very expensive work done that she could not afford. My work I had done in Florida was awful! Mother and I started researching, I had recalled hearing something about Costa Rica dental care on the radio when I was visiting a friend in California. I am so so glad I did. Mother and I had a wonderful 12 days in Costa Rica. It was so safe and beautiful!Our hotel was fantastic,the people there were friendly and helpful. Dr.Hall suggested many fun activities we could do in between appointment's. I do not know anyone who likes going to the dentist but, Our experience was fantastic. My mother suffers from Hypoglycemia, She had a long day in the chair and started to have a blood sugar drop. One of the doctors actually ran out and got her a sandwich! I would recommend a book called Patients Beyond Boarders, by Josef Woodman.( hope I won't get accused of working for him too!) The U.S. healthcare system is broken,HORRIBLY! There are alternatives for those who are informed and educate themselves. The U.S.is obviously not the only place that provides quality health care.I do not think THAT can be disputed. I notified the clinic of these postings and hope they will respond. Many patients I met at the clinic were from the U.S. Many were there as repeat customers or bringing their children after their own experience. I would think a Moderator would listen to both sides, Get the facts,And Not post his own personal opinions.It is obviously not in an American dentists best financial interests to recommend foreign treatment.

I have gone to many overseas dental convention. I have many dentists friends in foreign countries. I have even worked in a dental office in Barranquilla Colombia. I know what I am talking about.

There are good and bad dentists in every country. ON AVERAGE, FROM WHAT I HAVE SEEN AROUND THE WORLD, the quality of the average dental care in the US is higher than anywhere else.

Does this mean you cannot good dentistry in other countries? No! There is nothing special about Costa Rica. My dentist friend in Romania does very advanced dental treatment. So does my orthodontist friend in Cuenca, Ecuador.

Thanks to the lack of an Americans with Disability Act requiring huge offices, the lack of stupid OSHA regulations, the lack of stupid HIPPA regulations, plus much lower labor rates, dentistry is often less expensive in countries like Costa Rica. THESE are the problems that make care more expensive in the US.
Posted 3 years ago
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